CAREERS
The More Things Change: Susan Bajorek’s Sales Career Story
Susan Bajorek has seen technology evolve in myriad ways during her 15 years at Cox. One thing that hasn’t changed, however, is Cox’s commitment to helping employees find work-life balance and achieve their goals. Keep reading to learn about Susan’s sales career at Cox.
Susan Bajorek recalls her early days with Cox Communications back in 2007.
Like many, Susan knew about Cox because she had Cox Cable in her home. She was ready to experience a new career adventure, so she said ‘over and out’ to her job at a walkie-talkie company and joined the Cox team just as phone service was being ushered in.
“It was just basic service back then,” she said. “Now we have all these advanced products!”
Things have certainly changed since then, and Susan has loved every minute.
“We constantly bring on new products,” she says. “You’re constantly learning something new, which is amazing. I can’t believe how much technology has changed.”
And speaking of change, Susan has recently moved into a new role. After crushing sales for 15 years (and winning four “Winner’s Circle” trips—all-expenses paid luxury vacations awarded to top-performing salespeople), she’s now Sales Coordinator for Cox Communications in Las Vegas, NV. Her decision to try something new was a little hampered at first by the fact that she wasn’t sure what she wanted the new thing to be. When this job opened, however, she knew immediately it was as right for her as she was right for it. She already knew the salespeople, and through her sales work she was already familiar with the fulfillment side of the business. Change is certainly a good thing, especially when it’s enhanced by prior wisdom.
“I build more rapport with customers by just talking and gaining their trust,” Susan notes. “I’m always trying to do right by the customer.”
In her new role, Susan supports salespeople by taking a lot off their plate, handling incomplete and non-revenue-generating orders so that the salespeople can focus on what they do best—sales!
“It’s just a warm environment,” Susan says of her work at Cox. “Very welcoming. The people here are amazing.”
Like all of us, Susan knows change isn’t always easy. COVID-19 transformed our lives in unimaginable ways and Susan said she particularly missed in-person company events during the pandemic. But she enjoys the flexible work options she’s experienced at Cox, and the ways she’s been empowered to explore new adventures.
They say the only constant is change, and at Cox we encourage our employees to explore and discover new paths within the company. Susan’s is one of many examples of how a career with Cox can advance, expand and reach new heights. With courage and conviction, we can change the world…one change at a time.