How to Interview Virtually

With the impact of the COVID-19 pandemic and the rise of remote work, we adjusted a number of our company’s procedures, including a few of our recruitment practices. To comply with CDC guidelines, we began limiting personal contact and shifted our in-person interviews to virtual interviews, which can happen over the phone or via a video conferencing tool.

At our core, we are an innovative technology company, and we lean heavily on our technologies to keep us connected and help us find the very best people to join Cox. We know that looking for a new job can be stressful, and that has never been more true than it is in the wake of a global pandemic. In light of that, we’ve compiled several tips that we hope will help you as you continue your job search and interview during this challenging time.

Interview tips

How can I prepare for my virtual interview?

You’ll receive instructions at least 24 hours prior to your scheduled interview. Take the time to review the instructions and get familiar with the video conferencing technology you’ll be using, if applicable.

“Treat a video interview no different than you would an in-person interview,” Cox Recruiter Eric Wall said. “Dress for success as if you were visiting on-site and be prepared to discuss your experience, knowledge, and skill set. I would recommend that you have an outline and resume handy to review with the hiring manager(s).

“Applicants get a chance to really show off and tell their whole story with online interviews,” shared Erika Dieges, Senior Recruiter at Cox. “It’s important to look at the camera during your interview, that way the user on the other end feels that you are making eye contact with them.”

What else should I consider?

• Environment: Simple things like making sure you’re in a quiet location without a lot of background noise can make a huge difference. Headphones can also help with that. Also, look behind you. You’d be amazed at the crazy things people have behind them in some video interviews.
• Technology: Make sure your computer has battery life if it’s a laptop, and that you test your webcam and speakers. Close internet browsers and any other open applications.
• Personal: Smile, look directly into the camera (and not at your own video preview that shows yourself). Sit tall and frame yourself from about the chest up in the camera window.

Remain positive and patient

“Your mindset will drive everything,” said Wall. “Understand what is in your control like applying to jobs, networking via social media, and crafting your responses and follow-ups with hiring managers and recruiters.”

“This is a unique circumstance for everyone – job seekers and employers. Don’t stress. Do what you can to get your resume out there and follow up,” added Michelle Pierce, Senior Recruiter at Cox.

Understand that this situation is unprecedented. Be patient during your search, and know that things may not be as fast or smooth as normal. Rest assured, we are working tirelessly to find the very best people for our openings.
We are committed to our employees and job seekers and encourage you to stay safe during this difficult time.

What should I do if I’m interested in Cox, but there aren’t any open positions right now that interest me?

The best way to stay in touch is by joining our talent community. We’ll send you jobs we think you may be interested in and company information so you can stay connected with us.

For general questions on our hiring process, please visit our FAQ page.