Farshid Maleki could be a TED Talk speaker.
That’s the kind of energy he has as a sales leader at Cox: an upbeat, gracious attitude that inspires others to unleash their potential.
“In sales, you can’t be afraid,” Farshid said. “You’ve got to do everything in your power to upscale yourself. Lean on others and hold yourself accountable to meeting your goals. If you challenge yourself to be a better version of yourself every day, you will flourish.”
Farshid is Director of Retail Sales for Cox Communications West territory, leading retail stores in Arizona, Nevada and California. He oversees a total of 30 stores, 34 leaders and about 300 employees.
“We are responsible for achieving sales KPIs and retaining customers,” he said. “We uphold customer experience standards and making them feel valued and heard, and that we’re a place they can come back to. You’ve got to be sound with operational excellence. And because you represent Cox in that neighborhood, you’re an ambassador of the company and the brand.”
What does a day in the life look like for Farshid as he supervises 30 stores?
“My responsibility as an organizational leader is to make sure I’m aligned with our strategy –that the execution in our field is in line with the strategic asks that our business needs out of retail and my division,” Farshid said. “And I work very closely with my store managers to determine what their pain points are. What do they need to be more successful? How can I remove hurdles for frontline employees? What can we do to provide even better customer experiences, and employee experiences?”
Farshid emphasized that as a leader, he tries to focus on the bigger picture of creating an excellent customer and employee experience.
“I don’t sweat the small stuff,” he said. “I focus on the big things that will position our employees, leaders and company for success and work hard on those things. I don’t want to become uncalibrated from our real priorities: people, results, leading through change and investing in execution plans.”
Farshid has been with Cox for 17 years, experiencing 11 different roles within the company. He said that one of the biggest catalysts for his growth as a leader was the COVID-19 pandemic.
“We went through this experience that none of us have ever gone through in our lives, and we had to learn how to push and lead in front and position people for success, as well as how to create comfort and security through tough times,” Farshid said. “You have to care. I think sometimes that gets glossed over. But if you’re authentic and you care about people and their health and their families, you’re going to have the right effect on people and lead them with grace.”
Farshid said that he aimed to role model how to care for people during a difficult time filled with unknowns.
“I mean, think back to March 2020 when we didn’t know anything about what was going on,” he said. “You have to make sure you’re responsible to every one of your employees. Be there for them, admit what you don’t know and make sure they’re safe. As if the Cox culture and values weren’t already clear before the pandemic, I think in the last 18 months it really shone with a never-ending commitment to employees’ safety, health, mental state and wellbeing.”
Farshid was born in Iran and moved to the United States with his parents and older brother when he was five. He recalls the way his parents worked and sacrificed to give him and his brother a comfortable life, and that inspires him to give back and pay it forward.
“I’m committed to maximizing the impact I have on the people I lead and the people I’m around – whether it’s coworkers or friends or family,” he said. “I get one chance at life. I want to make sure I’m a good human. I try to do everything with intent and think about the impact I’m going to have on people.”
Farshid also strives to cultivate a community of caring leaders – which, he remarked, is easy to do at Cox.
“I tend to surround myself and hire people who care,” he said. “I try to be a student of the business and a student of leadership. I’ve been fortunate to be around some really great leaders, leaning on them and learning from them. They make up who I am. When you’re leading large organizations, to ensure and foster a great environment, you’ve got to care for your people.”
Interested in Cox sales jobs? We’re hiring! Click here to view open positions.
Interested in learning more about the salespeople who drive Cox forward? Check out the rest of our For the Love of Sales series and follow along on social media using #ForTheLoveOfSales.
Luke Wagner is a modern-day renaissance man.
He’s a beekeeper who manages 30 hives. He’s an avid soccer player, playing four days a week. He’s an outdoorsman who loves fishing and hunting. And he’s a sales and marketing expert at Cox Media (a division of Cox Communications), helping local businesses find brand success through television and digital advertising.
Luke, who lives in Baton Rouge, finds that the flexibility of his “day job” allows him ample time to explore his many interests outside of work – be it harvesting honey, playing sports or taking fishing trips to Alaska.
“I love the freedom of working here,” said Luke, a media consultant who has been a Cox employee for three years. “If I’m doing the right things and hitting my goals, I don’t have a set clock-in and clock-out time. The PTO policy and pay scale are amazing, and I have a really great team behind me. From my very first day at Cox, everyone was so nice and treated me like a member of the family.”
When Luke graduated from Louisiana State University with a degree in marketing, he knew a bit about sales; he had worked part-time in college, selling health and life insurance. But he wanted his full-time career to be something more fun; optimally, something that combined his passion for marketing and sales.
“I knew a good bit about television marketing – I interned at a local broadcast station one summer – and I knew that’s the area I wanted to be in,” Luke explained. “I knew that Cox had plenty of avenues to explore that.”
To help Luke learn the ins and outs of working in sales, Cox offered Luke a position in the Cox Media sales associate training program. This program is designed to help new sales employees become better acquainted with sales best practices and progress their careers.
“The sales associate program really helped me get off the ground,” Luke said. “They teach you, instead of throwing you to the wolves. You learn how to sell, how to be a better salesperson. If it wasn’t for starting off with the sales associate training program, I wouldn’t be the successful media consultant I am today.”
Luke fondly remembers his very first client at Cox Media.
“It was a local garden center,” he said. “We helped them launch a Christmas tree campaign in November and December, and they ended up actually selling out of inventory and having to order more, which had never happened before. That was a really fun day.”
Now, Luke oversees 20 clients each month, managing their requests and concerns and ensuring that they are getting the most value for their money – clients like a local restaurant owner, who was struggling to attract customers, and was uncertain about the future of his beloved business.
“He was going through a really hard time a couple of years ago trying to get his name out there,” Luke said. “We started at a low budget, but I stretched it as far as I could and now, he’s thriving.”
As a salesperson, Luke is keenly aware of the importance of relationships.
“I love being able to start conversations with strangers,” Luke said. “That’s a lot of fun in the sales world – striking up a conversation and talking to someone as if we’ve been friends for years.”
Luke strengthens relationships with his clients by listening to their needs, providing bespoke solutions and delivering excellent sales results. He’s even been known to sweeten the deal by sharing honey and beeswax soap from his own hives.
Luck recognizes that it’s vital to have strong interactions with teammates, too.
“Your workplace relationships are a big part of your job,” he said. “Find a good group of people that makes you happy. I definitely have that at Cox.”
Interested in Cox sales jobs? We’re hiring! Click here to view open positions.
Interested in learning more about the salespeople who drive Cox forward? Check out the rest of our For the Love of Sales series and follow along on social media using #ForTheLoveOfSales.
Jeanine Sicinski, a cloud solutions consultant for RapidScale, began her career with Cox in 2018. Whether she’s engaging with customers on the phone, video calls, or in-person, Jeanine said that she is driven to “solve challenges for our clients and prospective customers.”
Jeanine remarked on the genuine culture that Cox embraces across each of its brands.
“It’s easy to ask team members and leaders for help, and they’re always willing to point you in the right direction,” explained Jeanine.
The overall sense of community that has been created at Cox is what makes every interaction with both new and existing team members rewarding. Jeanine said: “Cox genuinely cares about their employees’ health, families, personal development, and career growth.”
“Every interaction I have had with anyone from Cox has been positive,” Jeanine explained. “While Cox is a large company, it has never lost the small company feel, where each team member is considered an important contributor to the success of the brand.”
Jeanine began her journey at Cox in an entry-level role, and as time continued and her skill sets evolved, it didn’t take long for her to be promoted.
Jeanine’s leadership team recognized that she was not only ready for a new challenge but was also well-suited for her current role. While in this position, Jeanine has entertained several ideas about what her future holds – she’s excited about her five-year plan.
“I have so many ideas and so many things I’d like to do. But becoming a people leader is at the top of the list,” she said.
With so many avenues to explore within Cox, Jeanine said that she has found a home that permits her to do what she does best.
“I can allow clients to open up to me, and make them feel comfortable in return,” she said.
This is the driving force that allows her to perform the duties of her role at the highest level. “You have to take care of your employees and your clients.”
Jeanine has been motivated by those who embraced her as a team member, and she wants to do her part to pay it forward to other employees. When asked about the advice she would give to prospective team members, Jeanine said: “Building a bench of team members who are ready for a new role and identifying opportunities that showcase their skills is important.”
Jeanine is a passionate team member both in the office and in her personal life, and she prides herself on making those around her feel fulfilled.
Interested in Cox sales jobs? We’re hiring! Click here to view open positions.
Interested in learning more about the salespeople who drive Cox forward? Check out the rest of our For the Love of Sales series and follow along on social media using #ForTheLoveOfSales.
What exactly is Cox2M? It’s Cox Communications’ Internet of Things (IoT) business line, using disruptive technology to build a smarter, more connected world. It’s a team of passionate intrapreneurs working to create connected environments and unlock the value of such environments for business and community customers. Keep reading to learn about Cox2M’s technologies, projects and how you can get involved!
1. Cox2M is all about creating connections.
Launched in 2017, Cox2M is a new business line providing connected asset services. Cox2M seeks to unleash the power of a connected world, delivering solutions that promote frictionless interactions between people and things.
2. Cox2M is building smart communities.
More than ever, cities need to leverage network and IoT technologies, alongside innovative public-private partnership, to build resilient and forward-looking smart city infrastructure that supports next-generation data driven services and improves the quality of life for residents and visitors alike.
Cox2M is a true partner to community leaders, a platform that enables them to frictionlessly identify and deploy smart city infrastructure and solutions to solve complex problems, like improving traffic, conserving energy and water and more. Connectivity is core to Cox Communications’ mission, and it’s exciting to see it come to life through disruptive IoT technologies.
3. Cox2M is driving automotive innovation.
You might be familiar with Cox Automotive. But did you know that Cox2M is supporting CAI in digitally transforming their industry too?
It started in 2018 with LotVision, a one-of-a-kind asset-tracking solution that manages the location and status of millions of cars each year for dealers and customers like our very own Manheim auto auctions. Fast-forward to today: Cox2M continues to expand solutions to new customers and changing industry needs. From diagnostic monitoring to frictionless vehicle tracking, the team at Cox2M is putting the pedal to the metal on automotive innovation.
4. Cox2M has completed some groundbreaking projects.
Cox2M has already generated success stories that illustrate the power of cohesive, end-to-end IoT solutions. Some examples:
5. There are jobs available with Cox2M!
Now that you know about Cox2M, imaging joining the team that’s creating these futuristic solutions! We’re hiring for roles in technology, sales, strategy, research and more.
Check out job openings here and remember that you can always sign up for our Talent Community if you want to see future opportunities.
An adventurous spirit with a talent for creating phenomenal customer experiences, Karen Rodriguez is a Cox Communications store manager who loves bringing people closer – whether in her store or on social media.
There are many different avenues that bring people to a career at Cox. For Cox store manager Karen Rodriguez, it all began with simply overhearing a conversation.
Eight years ago, Karen had a job selling vacation timeshare rentals, but knew she wanted to find a job that provided her the flexibility to go to college. One day, she overheard a coworker talking about a friend who worked at Cox and loved it. Karen’s interest was piqued.
“Later that night, I looked for job openings at Cox and saw they had full-time positions available in retail,” Karen said. “I already had sales and the customer experience in the customer-facing retail space.”
Karen applied for the job and received a call from a Cox recruiter a few weeks later.
“He explained all the benefits and the pay; I was surprised and thought it sounded too good to be true,” Karen said. “At the time I asked my mom for advice and she said ‘just go to the interview; you never know.’ I’m so glad I did!”
Of course, Karen got the job and thus began her sales adventure at Cox. She said she was able to complete her degree thanks to tuition reimbursement from Cox and has participated in mentorship programs at Cox as well. She pays it forward now as store manager, which she describes as a coaching job.
“The main goal is to drive results through sales, but you get to do it by motivating and training an amazing group of representatives that are very driven,” Karen said.
Karen, who lives in Irvine, CA, says that she has a special strength for human connection.
“It’s an important skill in sales,” she said, “I’m able to connect to pretty much anyone that is willing to have a conversation. I’m a very curious person, so I naturally ask a lot of questions and find connections.”
There’s no better place to find connections than on social media, and Karen said that she loves spreading positivity and motivation there.
“It keeps me connected with my family in Panama and my hope is that I can motivate anyone to take that trip, start their fitness journey and pursue their goals.”
Connection is central to Cox Communications’ purpose, and Karen believes it’s an important tenet of life at Cox.
“Cox feels like an extended family,” Karen said, “I have a great relationship with my team, my peers and my leaders. I have been able to create incredible friendships that go beyond our daily duties. I love that about our culture.”
Outside of work, Karen loves to travel the world. Her most recent trip was to Tahiti, which she called “the trip of a lifetime.”
“Traveling changes your life,” Karen said. “It makes you better at relating to other cultures, humans and ideas. I took my first trip when I was 18 with only $200 for two weeks in Costa Rica. It was one of the most transformative experiences. I later did something similar through the rest of South America. I have never regretted an adventure!”
While an adventurous person, Karen said that she’s glad to feel protected and cared for at Cox.
“I have seen our company take care of employees after their rooms have burned down, help with funeral expenses and give assistance after natural disasters. I have seen this happen repeatedly and this is the difference with other employers. I feel protected. Cox takes care of us – they go above and beyond.”
Interested in Cox sales jobs? We’re hiring! Click here to view open positions.
Lending leadership advice
Jillian Perry’s official job title is Field Operations Supervisor at Cox Communications, but she’s also something of a librarian.
Because she’s passionate about leadership and helping people learn career skills, Jillian has turned her desk into a mini library where her team members can stop by to “check out” professional development books. The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary by Mark Sanborn, The Five Dysfunctions of a Team by Patrick Lencioni and similar books sit on her desk, ready for the taking.
Jillian asks the borrowers to sign the back of the books before they return them – a cool memento of all the people who are learning together.
“I have some people on my team who are aspiring to leadership, and some of my peers are sending people my way because of how passionate I am about growing your career,” Jillian said. “As a leader, my job is to make sure I move as many barriers as possible and help my people get where they want to go. People invested in me – that’s why I try not to let off the gas pedal when working with other people.”
Jillian has been part of the Cox family for 16 years. Her career has spanned sales support, order management, field services and included a stretch of time in Rhode Island, where she met her wife. Now, Jillian oversees a team of technical and customer service experts in the Northern Virginia area. Her daughter is a Cox employee as well, working in territory sales.
“It’s a people-first culture,” Jillian said. ”We take care of each other; we know what’s going on in each other’s lives. We’re a really diverse workforce here in NOVA and I’m thankful every day that I’m in this role.”
Taking the bull by the horns
Jillian’s career movement is thanks in part to her bold personality and her willingness to speak up for new opportunities. As a self-described “take the bull by the horns” personality, Jillian felt empowered to connect with leaders in the company to discuss professional development and increasing opportunities for field technicians’ career growth.
“I have a tendency to take things on my own without being prodded to do so, so I started reaching out to directors and VPs and setting up one-on-ones,” Jillian said. “It really speaks to the leadership here. When I would reach out to these leaders, it would be a conversation where I could share ideas and benefit from their knowledge. I plan to continue that pattern.”
Jillian recommends a similar course of action for anyone looking to grow their network and their career.
“Start small. Find a leader in your group to set up a one-on-one with,” she said. “Get to know them and their career growth. Then branch outside of your organization and start getting your name recognized.”
Being the change
Jillian said she is inspired by Ghandi’s well-known maxim “be the change you want to see in the world.”
Her enthusiasm for making a difference began at a young age – she became involved with social activism at age 12, joining an organization called Unity in the Community to combat racism and discrimination in Prince William, VA. Today, much of her free time is spent in various volunteer activities, including being on the board of her synagogue and serving on the citizens’ advisory committee for the Prince William County Police Department.
Both in her field operations job at Cox, her role as a career development mentor and a volunteer in the community, Jillian is a firm believer in stepping up to help others.
“Anything I can do that will make a difference for somebody else, is something I want to do.”
Interested in Cox field technician jobs? We’re hiring! Click here to view open positions.
How quickly can a quarter of a century go by?
For Miguel Becerra, it can happen in a flash. He’s been a Cox Communications employee for an impressive 25 years and said it doesn’t feel that long at all.
“Cox gives you so much opportunity to work your way around and up the company,” Miguel said, chatting with us from his work-from-home space in Orange County, CA. “It always feels like I’m doing something new and that I’m evolving.”
Miguel is currently an Outside Sales Manager with Cox Business, a Cox Communications company. He began his Cox career journey as a customer service representative with the company’s residential operations, before moving into a role at Cox’s retail stores, becoming a technical service advisor with Cox Business and then eventually moving into sales and leadership.
“It just shows you what kind of a company it is and how they help you find your path,” Miguel said. “I still plan to grow within the company.”
Miguel doesn’t just sell Cox’s leading-edge technology – his family uses it, too, and found it to be especially helpful during COVID-19.
“It was a godsend that we had the capability to do remote schooling,” said Miguel, a father of four. “Our internet connection was excellent and it was a life source for staying connected. My wife is a teacher and had a hybrid program, with some students in a classroom and some on Zoom; and my brother is a principal at an elementary school in the area. They both experienced Cox internet at its best.”
“We as a company were there for students and teachers and really shone,” Miguel added. “During COVID, we were positioned to not just help employees, but society. A lot of people benefited from our products and services during this difficult time.”
Miguel also noted that Cox’s family-first culture and work-life balance allows him to take plenty of time for himself and his family, both in times of crisis like COVID-19 and for fun activities, like an upcoming whitewater rafting trip.
“That’s one of the things I love about working here: I can put the work away and not stress about it,” Miguel said. “The culture here is very pro-employee. The company wants the best for its people – in terms of opportunity, diversity and success.”
Looking for YOUR dream job? We’re hiring! Click here to see open positions.
Andrea Ross is a Cox Communications technician in Wichita, KS. She loves helping customers independently in the field, but still feels strongly tied to her teammates and Cox’s culture. Read below to learn how Andrea found her career at Cox and what she loves most about it.
Long before she was old enough to start a career, Andrea Ross knew that Cox Communications was a great place to work.
Her grandmother had a long career with Cox in two different states, working in a few different roles before her retirement.
“Cox has always been my family’s preferred service provider,” Andrea said. “When my grandmother heard I was looking for a job, she immediately suggested I work for Cox because the company is great to their customers as well as their employees.”
Andrea has always been one to jump right into a new adventure, so she took her grandmother’s advice and pursued a field position with Cox. She’s now a field technician in Wichita, KS, where she performs installations, troubleshooting and customer service.
“I love when I can get someone’s services up and running,” Andrea said. “It’s hard work for sure but seeing a satisfied customer always makes it worth it.”
What does a day as a field technician look like? For Andrea, it begins with an early start, breakfast and time with her dog before she hops in her company truck to visit her first customer of the day.
“After getting my job done, I check with the customer, make sure they don’t have any questions or concerns, then head to the next call,” Andrea said. “If I free up in-between jobs, I’m always more than happy to assist my fellow technicians as they do the same for me. We field technicians don’t work with each other often – many times I’m on my own all day, only interacting with my customers – but we’re always there for each other. The teamwork and communication are amazing in the field.”
Even in her independent role in the field, Andrea feels the impact of Cox’s workplace culture.
“The culture here at Cox is fantastic; I always feel like I have all the support I need,” she said. “My coworkers treat each other with respect and are always willing to teach each other tips and tricks of the trade. It’s an open-door policy here as well – I feel extremely comfortable talking to my supervisor and manager about any questions or concerns I have.”
Andrea has always worked in customer service, which she says has given her the ability to have great interactions with just about anyone she encounters. Adaptable and tenacious, she loves being able to chase her interests and goals.
“My supervisor is always encouraging me to pursue new roles and skill sets,” Andrea said. “We have one-on-one talks about my role, where I would like to go and the ways to get there. Five years from now I definitely still see myself at Cox. As for my role, there’s so many to choose from that it’s hard to tell where I’ll be. I have interest in fiber work as well as mainline work too. I have always had an interest in software and website development so who knows where that could lead me with the company one day. Regardless of where I go, I’m excited to take this journey.”
Interested in Cox field technician jobs? We’re hiring! Click here to view open positions.
When Yousef El-Kher applied to work at Cox 15 years ago, he wasn’t looking for a long-term career. He was simply looking for a call center job that had good benefits.
Having heard good things about Cox’s employee perks, he decided to give the company a try.
“Once I got here and realized the culture, the people and how employees were treated, I wanted to stay,” Yousef said. “There’s a drive to make yourself better, as well as the people around you and your community. That’s uniquely different than any company I’ve seen.”
Yousef is currently Manager of Customer Experience at Cox Communications in Phoenix, AZ. It’s a role centered on improving customers’ faith in Cox and preventing customers from going through negative journeys. He’s passionate about this topic and it’s been the focus of his career at Cox, but he’s gotten to experience it in different roles as he moved from being a tier one call center agent to a role in customer advocacy to his current leadership position in customer experience.
“I knew where I wanted to be; I set a goal to make my way onto my current team,” Yousef said. “The great thing about being here is, when you talk to your leader about your goals, you’re not met with an attitude of ‘well, I need you on my team.’ It’s ‘how can I support you in your goals?’. My previous leader took the time to make sure this was in alignment with my career decisions. He supported me and drove me in the right direction.”
Cox offers a variety of benefits to help employees grow professionally and personally. These include internal leadership programs, career progression plans, tuition reimbursement and thousands of free courses.
“I love having the ability to go out and pursue classes and improve whatever skill I need,” Yousef said, adding that project management was a big growth area for him.
“I didn’t understand how to manage a project before,” he said. “It was easy for me to do my part but making all the parts come together is a different skill.”
Yousef said he’s also learned how to be a leader here. He said that in a previous role outside of Cox, leadership skills weren’t cultivated, resulting in poor management habits.
“When I came here and was given the opportunity to lead, there was a support mechanism,” Yousef said. “It wasn’t a ‘here are the keys, go drive the car’ kind of thing. They instilled Cox values first; how we’re inclusive and how we want to interact with people. I’ve learned to be a servant leader, not just a boss telling people to do things. I’ve had a lot of great leaders here who have shown me what that looks like.”
Since then, Yousef has created and led teams, set up groups in Cox’s customer service training programs and established special escalation training groups that still exist in some shape or function now.
“I take pride in that – knowing there’s a little bit of a legacy left behind.”
What’s next for Yousef?
“There are a lot of developmental opportunities within my current area,” he said. “I aspire to continue to grow here. I love to train, teach and motivate people; and wherever I go in Cox, I see myself in a role where I’m serving others and improving processes for our customers.”
Want to learn more about employee benefits at Cox? Click here.
Ready to start your own career journey at Cox? See open roles here.
In 2018, Sterling Shortall made a bold decision.
In the middle of a successful career in radio advertising with Cox Media Group in her home state of Florida, Sterling had an opportunity to transfer to California to start a new career within media sales at Cox, helping local businesses build awareness and attract customers.
Sterling – age 25 at the time – didn’t know anyone in California. She had little experience in TV advertising, which would be the primary focus of her new job. But she was ready to strike out on a new adventure. So she accepted the new job as a media consultant at Cox Media and started packing.
“I moved to San Diego without ever visiting before,” Sterling said. “The team was really encouraging. I didn’t know anybody out here, so the Cox Media team is my California family.”
Sterling settled into California life, moving into a home about a block from the beach and exploring southern California. In her new job, she began learning the world of TV and digital advertising and building her book of clients from scratch. She called on local businesses, introduced herself, explained what Cox could offer and ultimately helped them reach their goals – and soon discovered that this line of work was perfect for her.
“I love working with small businesses,” Sterling said. “I love learning about the business owners. It’s really motivating working with people who started their own companies; how much they’re invested in their business.”
Sterling is one of Cox’s most successful media consultants. She was part of Cox’s prestigious Winner’s Circle in 2019 and at the time of this story far exceeded her goals for 2021.
“Cox arms me with the resources to succeed,” Sterling said. “There are great mentors and management, and everyone wants you to do well. The sky is the limit – if you have motivation and drive to succeed, you will.”
Sterling does have that drive – as well as an outgoing personality that helps her build trust with her clients. She especially loves working with clients in the medspa, hospitality and restaurant categories but also enjoys her partnerships with home services businesses, experiences, car dealerships and more.
“With every business, I find something unique,” she said. “It makes me happy to help them grow and exceed their goals.”
Part of Sterling’s job is helping local business owners understand the importance of marketing in the first place.
“The main challenge is usually speaking with companies who have never advertised before – informing them of what advertising is and how it can help their business,” she said. “Small businesses have to pay their employees and keep their lights on, and advertising is an added expense. When you invest in your company to reach your ideal customer, you get a great return on investment. I always learn what exactly drives my client’s bottom line, and I create a marketing strategy based on that. I utilize our research, digital, and production team to brainstorm and create the best marketing strategies for each specific business.”
Sterling, who is very much a “people person,” is looking forward to a return to in-person normalcy so she can see her clients face-to-face.
“There are clients I haven’t met in-person yet because I couldn’t stop in and see them during COVID; that’s something I really miss,” she said, adding that phone calls and virtual meetings have been her source of connection with customers during the pandemic.
In the long term, Sterling’s goal is to stay in San Diego and grow in her current role.
“I love the team I’m with and I love being here,” she said. “I see myself continuing to help clients achieve their goals. I’m heavily involved in the digital advertising space, so I’d love to continue to put more emphasis on that and help more small businesses across the country with their digital marketing strategies. The fact that Cox takes such good care of their employees is special to me. We’re a family – we’re all there for each other.”
Interested in a sales career at Cox? We’re hiring! Click here to start exploring.
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